Table of Contents

  1. Privacy Policy
  2. GDPR – Privacy-By-Design and Record of Processing Activities

Privacy Policy

Last Updated: 76d

Effective date: July 10th, 2019

Last updated: August 27th, 2025

This policy covers the following applications owned and operated by PIXOWL INC: The Addams Family: Mystery Mansion, Peanuts: Snoopy’s Town Tale and Goosebumps: Horror Town (“the Applications”).

We take your privacy seriously. This privacy statement applies only to the collection and use of information in the Applications listed. The Applications are for all ages but we are aware that some younger users may want to play and therefore we have provided a restricted version for them.

We may make changes to this policy from time to time so please be sure to check regularly. If we make a material change we will post notice prior to making the change. If we have your contact details we will contact you before we make the change.

Information we collect

The applications do not actively collect information from users 13 and under. The Application collects localization information, device model, OS version, IP address, UDID and geolocation information at country or state level. Younger users are unable to create an account or access sharing features within the Application.

Service Providers

We work with some third party service providers in relation to children 13 years of age or under. Younger users are unable to access sharing features within the Applications.

These ad networks serve contextual ads and do not share user data with any other third parties. For more information on these third party service providers, please review their privacy policies:

We work with Crashlytics to help report bugs and game crashes. Crashlytics does not collect any custom data. For more information, please see the Crashlytics privacy policy: http://try.crashlytics.com/terms/

We work with Google Analytics for Firebase. Google Analytics uses the data to provide analytics and attribution information. The precise information collected can vary by device and environment. An IP address, to determine a user’s country, and non-personal usage data is collected for users aged 13 and under in the US. For more information, please check Firebase’s privacy policy: https://firebase.google.com/support/privacy

We work with Helpshift for customer support. We use the enableFullPrivacy flag to ensure that personal information is not collected through the Helpshift dashboard. For more information, please review Helpshift’s privacy policy: https://www.helpshift.com/privacypolicy/

We work with IAB Open Measurement for Ad quality measurement, ad analytics, ad fraud prevention and quality control. IAB Open Measurement does not collect personal information.

If you have any questions about our children’s privacy policy or if you are a parent and would like to access, review or delete your child’s information, please email us at:

[email protected]

General Privacy Policy

Collection and use of personal data

The Applications collect localization information, device model, OS version, language, IP address, IDFA and UDID. This information is used to improve the quality of service and to provide general statistics about the Applications.

In addition to the third party service providers listed above, we work with the following third party providers in relation to users 13 and older:

Disclosure

PIXOWL may disclose personal information only if required by law or in case there is the firm belief that such action is necessary to:

  • Comply with laws and local regulations.
  • Protect and defend the rights or property of the Application and PIXOWL INC.
  • In the event that the company is merged or sold.

Links

We may include links to third parties from the website or services. We aren’t responsible for these companies and because we have a link doesn’t mean we endorse them.

Your use of our services may be subject to the terms and conditions and privacy policies of other services that we don’t control such as mobile app stores, mobile software platforms or payment processors.

Please be sure to check their privacy policies if you decide to visit them.

Security

The Applications use generally accepted security measures and safeguards in an attempt to keep the data it collects secure and requires that the third parties it works with agree to do the same. The measures and safeguards include limiting access to the data to those persons who need it to complete their work for the Applications and using a fire-wall protected environment and storing personal information in secure operating environments.

Please be aware though that, despite our best efforts, no security measures are perfect or impenetrable.

Control and access to personal information

If you would like to review, remove or delete any of your information please contact us at: [email protected]

Contacting us

If you have any questions about this Privacy Policy, or if you are a parent and you have questions about your child’s use of the service, you may contact us at:

[email protected]

(833) 807-4006

PIXOWL INC.

350 Townsend Street #836

SAN FRANCISCO, CA

94107

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GDPR – Privacy-By-Design and Record of Processing Activities

We are committed to a lawful, fair and transparent processing of personal data, adhering to the EU General Data Protection Regulation (GDPR). This file documents our general privacy-by-design considerations (articles 5, 25 and 26 GDPR) and records our processing activities (article 30(1) GDPR).

Company name: PIXOWL, INC.

Address: 350 Townsend Street #836, CA 94107, San Francisco, USA

Personal Data Processings: Player data

Creation date / last update: May 23rd, 2018

Contact persons: Sebastien BORGET, [email protected]

* Not formally a DPO under the GDPR.

Note that the below uses the “you” and “us” pronouns in paragraphs nrs. 1 to 11 to allow inclusion without modification in our information notices provided to data subjects.

1. We process the following (categories of) personal data

When you play our games, connect to a social networking site through our games, register an account, enter a promo code, or place an order, we process the following personal data:

  • Your IP address, and the country,
  • Your device type (for example, iPhone 7, Samsung Galaxy S7) and operating system version.
  • Your Game Center ID (for iOS games) or Google Play ID (for Android games).
  • When you connect to Facebook or Game Center, or other social platforms, we access your profile, including your username, email address and friends list.
  • For analytics, most, when you installed and played the game, your progress throughout the game, and events that are connected to your game-play. We generally cannot identify you with this data, but treat it the same as personal data.
  • For advertising, We may use collected IDFAs to (re)target users on advertising platforms.

Apps using ARKit, Camera APIs, Photo APIs, or other software for depth of facial mapping information, TrueDepth API, HomeKit, Keyboard extensions, Apple Pay, Stickers and iMessage extensions

We do not collect, store or share data used by ARKit, Camera APIs, Photo APIs, or other software for depth of facial mapping information, TrueDepth API, HomeKit, Keyboard extensions, Apple Pay, Stickers and iMessage extensions.

2. What (purposes) do we use the data for

We use this personal data to perform analytics for our games and allow third-parties to sell, buy and deliver advertising in those games that display advertising.

We use social network data to show you personalized content and synchronise your online progression across multiple devices. For example, we might show a list with only your friends in it, or show your name or avatar on an in-game object.

We use your email address that you provided when you signed up for our newsletter to send you the newsletter.

3. What is our legal basis for the processing

For both analytics and advertising we base the processing of personal data on the legitimate interest of PIXOWL, INC.. For analytics, this is our ability to analyze how players progress through our games to make them better, and to know our player-base on an aggregate level. For advertising, this is our ability to be able to off-set development costs and risk with advertising income.

For the third-parties we use, their legitimate interest is to be able to offer us their services, and for advertising third-parties and advertisers to be able to show you advertising.

4. Where do we obtain the data from (sources)

We obtain the data from our third-party services providers:

  • Leanplum
  • Flurry
  • AppsFlyer
  • Adjust
  • ironSource
  • Crashlytics
  • Helpshift
  • Chartboost
  • Adcolony
  • Applovin
  • Facebook
  • Facebook Audience Network
  • Adincube (Ogury)
  • Unity Ads
  • Vungle
  • Tapjoy

5. How long and where do we store data

We store the personal data that we collect for up to 5 years, and only aggregate data after that time. Aggregation data means that we can no longer look at data for individual players.

We store the data onto the following third-party services providers:

  • Amazon AWS
  • Digital Ocean
  • Joyent
  • Softlayer (IBM)

When a third-party service provider is a controller, they may keep data as well, either for a shorter or longer period.

6. What safeguards have we taken to protect data

Taking into account the nature, scope, context and purpose of the processing, we have taken the following technical and organizational measures:

  • Access to our database and user accounts with third-party service providers is protected with access control.
  • Access to the database is limited, not all staff in our organization have full access.
  • Data sent from our games is encrypted in transit where technically possible.

We do not actively monitor the security of our databases and need to rely on our processors to notify us of any data breaches.

7. Who we share data with

We share data with the following third-parties. These are either controllers, or processors acting on our behalf. We have linked to their respective policies and given a basic description of what they do:

  • Leanplum
  • Flurry
  • AppsFlyer
  • Adjust
  • ironSource
  • Crashlytics
  • Helpshift
  • Chartboost
  • Adcolony
  • Applovin
  • Facebook
  • Facebook Audience Network
  • Adincube (Ogury)
  • Unity Ads
  • Vungle
  • Tapjoy
  • Amazon AWS
  • Digital Ocean
  • Joyent
  • Softlayer (IBM)

Apple and Google may also collect data when you use their app stores to install our games.

8. Transfer of your personal data

You should also know that your personal data may be transferred from your home country to third parties. If you are an EU resident, this could imply that we also transfer data to countries that do not offer an adequate level of protection for your personal data. When we transfer this data, we will do so only when we have put in place appropriate safeguards to protect your personal data. Please contact us to get a copy of the safeguards that we have put in place. Our contact details are at the bottom of this text.

9. Your Rights

You have the right to request access to your personal data that we process. You also have the right to:

  • Rectify incorrect personal data or erase it in certain circumstances.
  • Restrict or object to the processing of your personal data.
  • Receive your data so that you can use it elsewhere (data portability).

If you wish to exercise any of the above rights, please write us at [email protected]. Finally, you have the right to lodge a complaint with a supervisory authority. If you do not know who your supervisory authority is, please contact us and we will tell you.

10. How to contact us

You can contact us with any questions you may have about the processing of your personal data or the use of cookies and similar technologies by us, or to exercise the above rights:

Web: http://www.pixowl.com

Address: 350 Townsend Street #836, CA 94107, San Francisco, USA

Mail: [email protected]

12. Version information

We last updated this notice on May 23rd, 2018

You can view it at http://www.pixowl.com/gamesposts/game-privacy-policy-gdpr

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